Before you attend, we encourage you to determine which sessions are of interest and to add them to your personalized itinerary under the "My Itinerary" tab. For your convenience and ease of locating sessions of interest to you, we recommend using the event Filter by Date or Tag which will allow you to sort sessions by conference/event track. Find a session you wish to add to your itinerary and click "Add to Itinerary". During the event, navigate to this tab, and select "My Itinerary" at the top for easy access to the sessions you selected and to launch your session(s).

You will also want to take advantage of the "Preferred Timezone" feature, located underneath the Filter bar! Simply set your preference and all session times will be updated to reflect your requested timezone.

The event live stream can be accessed by most mobile devices, including tablets and smartphones. However, we strongly recommend using a desktop computer or laptop with a hardline internet connection for best performance and experience. If accessing from a table or mobile device, make sure you allow for pop-ups in order to access the alertness checks.

Before attending the online conference, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the "System Checker" tab on the event page. Be sure to apply necessary updates to your system for items that fail before the live event.

Each session opens 15 minutes prior to the start time. To access your live streamed session(s) click the "My Itinerary" tab to view the schedule that you created and launch from there or click on the "Sessions" tab and use the Filter by Date or Tag to locate and select your desired sessions. Access to certain sessions is dependent on your registration package.

To access all currently available conference materials, click the "Handouts" tab. Check back frequently for updated materials. If you registered for a Pre-Event Workshop, materials will be provided in electronic format and available in the "Handouts" tab. Access to certain sessions is dependent on your registration package.

You will also be able to access materials in the “Resources” area during the live session.

If you need further help, please contact our Technical Support. Live help is available 9am - 5pm ET, Monday-Friday. Call us at {{$platformInstance.support.phone}} or use the "Live Support" chat feature located at the bottom of your screen.

In your live streaming player, which will only be available when watching the live stream during the event, click on "profile" at the bottom to tell us and your fellow attendees about you. You’re welcome to include as much or as little as you wish, including uploading a profile picture so that your peers can put a name to the face during live chats.