FREQUENTLY ASKED QUESTIONS ABOUT THE VIRTUAL EXPERIENCE
The FAQs are intended to be a useful resource and guide for your online learning experience. Learn more by clicking on the title of interest.

When is the 2024 RheumNow Live meeting?

January 27 - 28, 2024 in Dallas, Texas – and virtually. All times listed on the program agenda are in the Central Time zone.

What is the official 2024 RheumNow Live hashtag?

#RNL2024

When and how can I access/download speaker materials and handouts?

Speaker materials, including pre-meeting documents and speaker slides, will be available on the RheumNow Live meeting platform. An announcement will be made to registrants when materials are available.

What are the system requirements in order to attend virtually?

Participating and viewing RheumNow Live content will require: 1) a computer, tablet or mobile device that is connected to the internet; 2) Internet access with download speeds greater than 5 MBPS (for one device; higher speeds are needed for multiple devices on your internet, e.g., > 25 MBPS) (you can check your internet connection speed at https://www.speedtest.net/ )

How do I make/modify my hotel reservation?

Please visit the Hotel Reservation Information link for complete details related to your hotel reservation booking.

Are speakers attending in person or are they presenting virtually?

Many speakers will be on-site, and the rest will present virtually. All speakers will be available for live Q&A.

RNL 2024 Meeting Registration – Can I change, or cancel and get a refund?

  • Hotel's cancellation policy is 3 days prior to arrival date and there will be no refunds for hotel room cancellations within 72 hours.

  • Deposits are refundable in case of cancellation made prior to 72 hours before arrival.

  • The Hotel reservation Group rate is valid for reservations made prior to Friday, January 5, 2024; based on availability.

  • Please contact Stephanie McJury (stephanie.mcjury@infinixglobal.com) for questions regarding your hotel reservation.

  • RheumNow Live is not responsible for lost expenses (e.g., airfare, hotel, or other costs) incurred by participants in the event of a program cancellation, or delays or cancellations due to inclement weather.

What is the cancellation/change policy for live and virtual attendees?

All new registration and/or name changes made to registration 14 days prior to arrival are subject to a $25 administrative fee.

What COVID-19 precautions is RheumNow Live taking for live attendees?

RheumNow Live 2024 will follow the guidelines implemented by state and local authorities at the time of the conference.

What if the event itself is canceled?

If local ordinances require the in-person meeting to be canceled, the 2024 RheumNow Live meeting will still be conducted completely virtually. RheumNow Live is not responsible for costs associated with modifying/canceling travel arrangements.

Is there an app?

The 2024 RheumNow Live platform is fully mobile responsive and will work well in the browser of any device – computer, tablet or phone. There is no separate meeting app.

Is CME available?

CME is available for registered in-person and virtual attendees and must be claimed by April 30, 2024. Please contact Karla Anzola (karla.anzola@infinixglobal.com) for questions regarding your CME.

If I’m a virtual attendee, do I have to watch a session live to claim credit for it?

Yes, only the live activity held January 27-28, 2024 is accredited for CME credit. You may not claim credit for viewing RNL 2024 content if you did not participate on January 27th and 28th.

Where and how do I claim credit, and is there a deadline?

You may access the course evaluation while logged in to the RNL platform. Click on the CME tab, complete the evaluations and your certificate will populate for you to print or download. Credit must be claimed by April 30, 2024.

I have a question that isn’t addressed here. Who do I contact?

Please contact the RheumNow team at info@rheumnow.com.

After I land at the airport; what is the best way travel to the hotel?

The Westin Irving Convention Center Hotel is located 8 miles from DFW Airport and 7.5 miles from Dallas Lovefield Airport.

At Dallas Lovefield airport, the taxi and rideshare app pick up location is in Garage B, Level 1. For more information please visit the Dallas Lovefield transportation page for specific directions to Garage B.

At DFW Airport, Taxi service & Rideshare apps pick up from the lower level of Terminals A, B, C, D & E. For more information, visit the transportation page for DFW Airport.

How do I submit a request for special meals or accessibility accommodations?

Please email stephanie.mcjury@infinixglobal.com if you require special assistance or have special meal requests. Please reach out with this information prior to 3 weeks before the meeting to provide time to fulfill your request.

What is the dress code for the meeting?

The dress code is business casual for all participants. Meeting rooms can get chilly, so we recommend layers for your comfort.